Your privacy matters to us. This Privacy Policy explains how All American Coffee LLC collects, uses, stores, and protects your personal information when you use our websites at www.aacoffee.net and www.aacoffee.shop, or communicate with us via phone, email, SMS, WhatsApp, or Telegram.
1. Who We Are
The data controller responsible for your personal information is:
All American Coffee LLC
61 NE 683rd St, Old Town, FL 32680, United States
Phone: +1 (352) 900-4455 ·
Toll-Free: +1 (888) 884-5503
Email: info@aacoffee.net
If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.
2. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our websites.
2.1 Information You Provide
- Contact information — name, email address, phone number, company name, and mailing address when you submit a contact form, request a quote, or place an order
- Order information — billing and shipping address, products ordered, payment information (processed securely by Shopify Payments — we do not store card details)
- Communications — messages, inquiries, and feedback you send us via email, contact forms, WhatsApp, or Telegram
- SMS consent — when you check the SMS consent checkbox on our contact form, we record your consent to receive text message communications
- Newsletter subscription — email address when you subscribe to our newsletter through our CRM
2.2 Information Collected Automatically
- Usage data — pages visited, time spent on pages, links clicked, referring URLs
- Device information — browser type, operating system, screen resolution, IP address
- Cookies and tracking technologies — see Section 6 (Cookies) for full details
- Analytics data — collected via Google Analytics 4 (GA4) to understand how visitors use our website
2.3 Information From Third Parties
- Shopify — order and customer data from purchases made at aacoffee.shop
- ShipStation — shipping and fulfillment data for orders processed through our logistics partner
- Amazon — order data for products sold through Amazon marketplace
- Google — analytics and advertising data from Google Analytics and Google Ads
3. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your orders | Contract performance |
| Responding to inquiries and customer service requests | Legitimate interest / Contract |
| Sending order confirmations and shipping notifications | Contract performance |
| Sending SMS messages (with your explicit consent) | Consent |
| Sending newsletter and marketing communications | Consent |
| Improving our website and user experience | Legitimate interest |
| Running Google Ads campaigns and remarketing | Legitimate interest / Consent |
| Complying with legal obligations | Legal obligation |
| Fraud prevention and security | Legitimate interest |
4. SMS Text Message Communications
We do not sell, rent, share, or disclose your phone number or SMS consent data to third parties for marketing purposes. Your SMS opt-in data is used solely to communicate with you directly about your orders, inquiries, and our products.
4.1 How We Collect SMS Consent
We collect SMS consent through an explicit opt-in checkbox on our contact form at www.aacoffee.net/#contact. You must actively check this box to consent — pre-checked boxes are never used. Consent is recorded with a timestamp and stored securely in our CRM system.
4.2 What We Send
With your consent, we may send SMS messages related to:
- Order confirmations and status updates
- Shipping and delivery notifications
- Wholesale quote follow-ups
- Customer service responses
- Product availability updates
Message frequency: up to 4 messages per month. Message and data rates may apply.
4.3 How to Opt Out
You can opt out of SMS communications at any time by:
- Replying STOP to any text message from us
- Emailing info@aacoffee.net with subject "SMS Opt-Out"
- Calling +1 (352) 900-4455
After opting out you will receive a single confirmation message. No further SMS messages will be sent unless you opt in again.
4.4 SMS Help
Reply HELP to any message for assistance, or contact us at info@aacoffee.net.
4.5 SMS Data Sharing
SMS opt-in data and consent records are not shared with any third parties for marketing or promotional purposes. Data may be shared with our telecommunications service provider (Twilio) solely for the purpose of message delivery and regulatory compliance.
5. How We Share Your Information
We do not sell your personal information. We share your information only in the following limited circumstances:
5.1 Service Providers
We share information with trusted third-party service providers who help us operate our business:
- Shopify — e-commerce platform for aacoffee.shop (Shopify Privacy Policy)
- ShipStation — order fulfillment and shipping logistics
- Twilio — SMS communications delivery and toll-free number management
- Google Analytics — website analytics and performance measurement
- Google Ads — advertising and remarketing campaigns
- Mapbox — map display on our website
All service providers are contractually required to protect your information and use it only for the services they provide to us.
5.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of All American Coffee LLC, our customers, or the public.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. You will be notified of any such change via email or prominent notice on our website.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our websites.
6.1 Types of Cookies We Use
| Cookie Type | Purpose | Provider |
|---|---|---|
| Essential | Required for website functionality and security | aacoffee.net |
| Analytics | Measuring website traffic and user behavior | Google Analytics 4 |
| Advertising | Google Ads remarketing and conversion tracking | Google Ads |
| Maps | Displaying interactive maps on our website | Mapbox |
| E-commerce | Shopping cart, checkout, and order processing | Shopify |
6.2 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Please note that disabling certain cookies may affect the functionality of our websites. For more information on managing cookies visit www.allaboutcookies.org.
6.3 Google Analytics Opt-Out
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
- Order data — 7 years (for tax and accounting purposes)
- Contact form submissions — 3 years from last contact
- SMS consent records — 5 years from opt-out date (for regulatory compliance)
- Marketing preferences — until you withdraw consent
- Analytics data — 26 months (Google Analytics default)
When data is no longer required, it is securely deleted or anonymized.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
8.1 For All Users
- Right to access — request a copy of the personal information we hold about you
- Right to correction — request correction of inaccurate or incomplete information
- Right to deletion — request deletion of your personal information (subject to legal obligations)
- Right to opt out of SMS — reply STOP to any message or contact us directly
- Right to opt out of marketing — unsubscribe from any email or withdraw SMS consent at any time
8.2 For California Residents (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have additional rights:
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by us
- Right to opt out of the sale of personal information — we do not sell personal information
- Right to non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at info@aacoffee.net. We will respond within 45 days.
8.3 For EEA/UK Residents (GDPR)
If you are located in the European Economic Area or United Kingdom, you have additional rights under GDPR including the right to data portability and the right to lodge a complaint with your local supervisory authority. Contact us at info@aacoffee.net to exercise these rights.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption on all websites (SSL/TLS)
- Secure access controls to our CRM and customer data systems
- Payment card data handled exclusively by PCI-compliant processors (Shopify Payments)
- Regular security reviews and access audits
While we take every precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
10. Children's Privacy
Our websites and services are intended for business and adult consumers and are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at info@aacoffee.net and we will delete it promptly.
11. International Data Transfers
All American Coffee LLC is based in the United States. If you are located outside the United States and provide us with personal information, please be aware that your information will be transferred to, processed, and stored in the United States. By using our services, you consent to this transfer.
We take steps to ensure that international transfers of data comply with applicable data protection laws, including implementing appropriate safeguards where required.
12. Third-Party Links
Our websites may contain links to third-party websites including coffeetradelink.com, aacoffee.shop, and social media platforms. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email.
Your continued use of our websites and services after any changes constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: info@aacoffee.net
- Phone: +1 (352) 900-4455
- Toll-Free: +1 (888) 884-5503
- WhatsApp: +1 (904) 420-2280
- Telegram: @quickafe
- Mail: All American Coffee LLC, 61 NE 683rd St, Old Town, FL 32680, USA
We aim to respond to all privacy-related inquiries within 5 business days.